7 ways to use a CRM system to Improve your Small Business by Kerrie

Customer Relationship Management is a process in which your business interacts with it’s customers and potential customers. Yet only 3 in 10 businesses actually have a system or process in place.

In this webinar we will go through some simple steps for Customer Relationship Management and touch on tools both digital and manual that you can use to help you along the way.

This workshop is brought to you by Business Station and AusIndustry under the ASBAS Digital Solutions Program.

ABOUT THE PRESENTER

Kerrie Saverin, co-Founder of Altitude Business Solutions is The Business Systemiser. She is an expert at identifying where the barriers to business growth are and integrating technologically based solutions. From lead generation to sales conversion, Kerrie loves how you can connect the dots, allowing data to flow seamlessly from one end to the other.

Kerrie loves how a simple yet effective solution, can revolutionise the way a business operates, which essentially impacts their bottom line.
Kerrie has owned and run multiple businesses over the last 20 years, winning international awards for growth and marketing. She enjoys assisting business owners to introduce automation to their business so they can gain time back for themselves.

#smallbusiness #crmsystem #smallbusinessowner

About Digital Solutions – Australian Small Business Advisory Services
Digital Solutions is one of the most generously supported digital transformation programs for small business by the Commonwealth Government. This iteration of the program has been run by Business Station in QLD, WA and NT for three years and has had a significant positive impact on the small business community.

This event will give you the chance to learn about the details of the program, what’s on offer and who can access the free or highly subsidised support, training and resources! Perhaps you will find them beneficial for yourselves, your network or your clients.

To better understand what’s on offer, we will encourage each attendee to register themselves to the program before the event, or otherwise by attending this workshop, you will be registered.

Important – Participating businesses must be aware that this information will be provided to the Commonwealth Department of Industry, Science, Energy and Resources for program evaluation and reporting purposes; and businesses may be approached by a representative from the Department to complete a survey on the services provided.