“The corporation is doing well. In fact it could do more, but it is working at full capacity.” These are words often heard when talking to office managers at technical service corporation. The only solution appears to be hiring more field operatives. But this could mean adding to your monthly costs and increasing the risks. The answer is not to hire new staff but to look for ways to do more with the staff you already have. Eworks Manager’s Business Management Software allows you to look for ways to do more with the staff you already have. Through this, you can successfully increase revenue and profit while improving customer and employee satisfaction.
The manual organization of jobs can take up a lot of valuable time. As a
corporation grows, this task also becomes more complicated as more information
needs to be communicated and transferred between different departments and
With our business management software, you can simply book
work into the calendar
and send email and SMS confirmations to your customers. You can also keep your
field operatives informed in real time, saving
them from having to come back to the office for their work sheets.
Your field operatives can also view and access customer information, such as
your client’s address, job details, parts required, telephone numbers etc.
Improved efficiency in the office
It’s not only the field operatives’ time that is precious – as the office
manager, yours is too. One of the biggest problems with the manual organization
of jobs is that information is scattered across different processes. This
usually results in you having to enter the same information repeatedly.
Business management software automates this process and
instantly stores all information in one secure place. For example, our invoicing
feature draws on your customer records,
worksheets and other information to generate invoices and
Our business management software also syncs with your field
operatives, allowing you to offload many tasks. Field operatives can furthermore
onsite by with a few clicks on a smartphone or tablet.
Business management software not only saves you time, but
it allows you and your staff to make better use of your time in and out of the
office. With our trigger
software you are less likely to miss out on work opportunities. You can
also schedule a large project in advance and comply with your client’s needs.
As well as this, you can also repeat jobs. This
is ideal if you have a client who requires your services on a daily, weekly or
The more you succeed in automating your timesheets, record-keeping,
invoicing, parts management and other admin tasks, the more time you and your
field operatives have to do profitable things.
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