PagerDuty for Cloud Operations Launches to Help Companies Accelerate Cloud Adoption by Transforming Operations Management – CloudCow

PagerDuty, Inc., a global
leader in digital operations management, today announced PagerDuty for Cloud
Operations, a new solution to help IT and DevOps teams transform their
operations practices and capabilities as they move applications and services to
the cloud. The solution helps companies accelerate their journey across the
cloud adoption lifecycle from workload migration to cloud-native applications,
microservices, and serverless. The combination of PagerDuty’s platform and
integrations with Amazon Web Services (AWS) solutions allows teams to
automatically detect incidents, respond in real time, and automate their
workflows. PagerDuty and AWS customers can benefit from improved ability to
prevent outages, a better customer experience, and increased team productivity.

Cloud spending is expected to grow from
$183 billion in 2018 to $500 billion by 2023 as companies migrate to the cloud,
shifting from a monolithic IT service architecture to a mesh of microservices
where developers are empowered to build and operate their own services.
Traditional centrally controlled IT operating procedures, known as ITIL,
weren’t built for the complexity this proliferation of services creates,
causing inability to address service outages and problems in real time. A new
cloud operating model is emerging to address the complexity, and PagerDuty for
Cloud Operations has been created to ensure teams can work together to prevent
and rapidly resolve incidents in this new model.

“PagerDuty for Cloud Operations is
crucial to accelerating our ongoing digital transformation as we migrate more
critical apps and services to the cloud,” said Mark Huber, Senior Director,
Engineering Enablement, Cox Automotive. “Already, the PagerDuty platform has
reduced our incidents by 75%, improved productivity among our developers by
20%, and helped us save millions of dollars a year on operational costs.”

“Traditional operations management approaches don’t meet
what organizations need as they migrate workloads to the cloud, develop new
cloud-native applications, and adopt containers, microservices, and serverless
computing,” said Jukka Alanen, SVP Business Development and Corporate Strategy,
PagerDuty. “PagerDuty for Cloud Operations brings a new operations management
model, focused on real-time, automated, and intelligent operations, which
enables organizations to maximize their cloud adoption.”

The core components of PagerDuty for
Cloud Operations include:

for Cloud Operations is available for PagerDuty Business and
Digital Operations
customers. To learn more, find us at the
PagerDuty booth (#2616) at AWS re:Invent 2019, Sands Expo, Venetian in Las
Vegas, December 2-5, 2019, and attend the PagerDuty customer speaking session
featuring Cox Automotive’s Senior
Director, Engineering Enablement, Mark Huber on Thursday, December 5, 2019 at 4:00pm in Titian 2205.

This content was originally published here.