Tag: customer churn
Business EQ: The Silence Before You Lose Everything
Let’s cut this short. You think Business EQ matters? Maybe. Maybe not. Depends on whether you’re listening. Listening. Or are you just waiting to speak? See? That’s the problem. And it’s everywhere. In meetings. On calls. In emails that get replies more slowly every week. You’re bleeding clients. You just haven’t noticed. Actually… scratch…
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